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      Legal. Privacy Policy for My Coke Rewards.

      Contact Us.

      If you didn't find the answer you're looking for, contact us directly. Just fill out the fields below and send us your question. A member of our Customer Care team will respond to you right away.

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          My Coke Rewards FAQs

           

          Launch Virtual Agent

           

          • Why did My Coke Rewards change?

          Since our beginning in 2006, we have been dedicated to delivering fun, engaging ways to reward consumers for picking up their favorite Coca-Cola beverages. Grab your favorite beverages, enter codes, and get rewarded -- plain and simple. We have continued to evolve to bring you even more ways to participate and get rewarded on MCR. Now we’re bringing it all together for one awesome experience under one roof. Ensuring that we can bring you not just a rewarding loyalty program, but a sustainable one as well --- that’s My Coke Rewards 2016!

           

          • If I'm already a My Coke Rewards member, do I need to register again? 

          Existing My Coke Rewards members just need to login using their existing My Coke Rewards account credentials.  If you're brand new to My Coke Rewards, you will need to fully register to participate. Click "Join Now" and follow the onscreen instructions to accept the Program Rules to become a Member. You will be sent a confirmation email to complete your registration. An individual must have a unique, valid email address to become a My Coke Rewards Member.

           

          • I’m trying to log in and I’m receiving an error that states “Email Not Found”.

          Please try using a different web browser and clearing your cache and cookies.

           

          •  Why should I link my social networks when I register?

          Please know that we are publishing content that is share-worthy amongst your social networks.  Also, we may need your social network account for certain contests or promotions. 

           

          • How do I link my social networks?
          Simply connect to Facebook or Twitter when you register or login.

          1.    After registering, you will be prompted to “Connect with Facebook” and/or “Connect with Twitter”.

          2.    Enter your log in for that particular social channel and “Authorize” MCR.

          3.    Voilà your social account is connected to MCR!

          If you are already registered, please go to the Social Networks tab under settings in your “Profile” and click “Connect”.

           

          Please note that you CANNOT sign in via Facebook/Twitter until you have connected your social accounts inside of your profile.

           

          If you are experiencing trouble registering or logging in to your Twitter account, please visit Twitter’s Help Center for support.

           

          • How do I unlink my social accounts?

          Please go to the Social Networks tab in your “Profile” and click “Disconnect”.

            

          • What is the definition of Points?

          Points are used to redeem rewards in the catalogs. You earn points by entering codes from participating brands

           

          • I can’t find the code entry bar, where is it?

          Make sure to log in first. The code entry bar will then appear on the header at the top of the page.  

           

          • Is there a limit to the number of points I can earn? 

          To ensure the continued sustainability of the program, the weekly limit was updated to 75 points effective 1/20/2015. That point limit does not include Bonus Points. You can track how many points you’ve earned every week in the Points History section of your “Profile”. Once you’ve hit your weekly limit, come back next week and enter more codes!

           

          • Do I have to be active on social networks such as Twitter to reap the benefits of My Coke Rewards now?

          The new My Coke Rewards program is aimed at providing a variety of ways members can participate and earn rewards based on what suits you. Points lovers, code entry is here to stay! In addition, vote in quizzes and polls, watch fun videos, or share a delicious Coca-Cola recipe. Active on social? Great! Get involved in social Activities that match your interests. We are regularly refreshing our content so stay tuned!

           

          • Have the Schools and Donations programs changed?

          Yes. We have partnered with Kula, the world’s largest charitable giving platform, to advance and streamline your ability to give back to your community. Please visit our Schools and Donations page to learn more about the new program: My Coke Rewards for Schools

           


           

           

          PROGRAM BASICS

           

          • New to My Coke Rewards? 

          First off, we’re so glad you’re here! And we’re here to help you learn all about the new My Coke Rewards platform. It’s time to register and open your account. Click on “Sign in/Join” at the top of the homepage. We’ll take you through the steps and get some information from you, like email, date-of-birth, and address and we’ll give you some opportunities to stay in touch with us and be the first to hear about new programs and Bonus Points offers. Complete your profile with your likes and interests so we can provide you with the best content. You’re now ready to start entering codes and participate in Activities.

          • If I'm already a My Coke Rewards member, do I need to register again under the new platform?

          Please see the My Coke Rewards 2016 section above for complete instructions

          • I have not received my registration confirmation email. Help!

          Please check your “Junk Mail/Spam” folders, and add My Coke Rewards to your safe senders list. If you still cannot locate the original email from us, click the “resend confirmation” button.

          • Who can join My Coke Rewards? 

          My Coke Rewards is open only to legal residents of the 50 United States and the District of Columbia who are at least 13 years old. Rewards can only be delivered to U.S. street addresses. Sorry, we cannot ship to P.O. Boxes.

          • How will my information be used?

          Please see our Privacy Policy for details on data security and privacy.

          • What web browsers do I need to use this site?

          The My Coke Rewards Site supports the following web browsers:

          For Windows:  Firefox 19+, Internet Explorer 10+, and Chrome 46+. 

          For Mac: Safari 9.0.1+, Firefox 19+, Internet Explorer 10+, and Chrome 47+.

          • What devices do not support catalog search?
          Catalog search on www.mcr.com is not supported by tier 3 devices/phones, such as flip-phones that are pre-smart phone technology. 
          • Where can I find My Coke Rewards codes?

          There are lots of ways to refresh…and reward yourself. Most Coca-Cola brands are participating now – Coke®,Diet Coke®,Coca-Cola Life™,

          Coca-Cola Zero™, Sprite®, Fanta®, DASANI®, POWERADE®, Minute Maid®, Pibb®, Fresca®, Barq's®, Mello Yello™, Seagram's, FUZE® and TaB®. See all participating brands. On 20-ounce, 1L and 2L bottles, the code is under the cap. On Fridgepacks, it’s inside the tear-off flap. On shrink-wrapped cases, it’s inside the shrink wrap on the bottom of the carton. Not all of our packages have codes, so look for the My Coke Rewards logo before you buy just to be sure.

          • How long will My Coke Rewards run? 

          The current phase of the Program begins at 12:00 a.m. Eastern Time ("ET") on January 1, 2016 and is scheduled to end at 11:59 p.m. ET on December 31, 2016 (the "Program Period"), but we reserve the right to shorten, extend, suspend, modify, or cancel the Program, in our discretion, at any time. In years past, extensions have been communicated near the end of the year, so please read the full Program Rules and keep an eye on these dates. Codes can be entered throughout the program period; points can be spent through December 31, 2016.

          • Can employees and non-employee workers of The Coca-Cola Company earn rewards and win prizes?

          Employees and non-employee workers of The Coca-Cola Company, Coca-Cola bottlers, and their respective divisions, parents, subsidiaries, and affiliates ("Coca‐Cola Companies"), members of immediate family (spouse, parents, siblings, and children) and household members of employees or non-employee workers of any of the Coca‐Cola Companies, may earn points to gain access to rewards, but will be ineligible to win a prize through any sweepstakes or through an Activity, unless the specific Activity rules state otherwise.

           

          Note: Each employee or non‐employee worker must enroll for the Program using his or her company email address, if one was provided. Each employee or non-employee worker & their family members are limited to redeeming 2,000 points annually. Attempted violation of this rule will result in disqualification from the Program and is grounds for disciplinary action, up to and including termination.

           


             

             

            MY COKE REWARDS FOR SCHOOLS


          • What is My Coke Rewards for Schools? 

          The My Coke Rewards for Schools program enables your community to support local schools by donating points. The My Coke Rewards for Schools program has evolved, and we’re excited to introduce you to the new system supported on Kula. Now more than ever, schools have the power and flexibility of choosing how to use their donations to best fit their needs. Please visit the My Coke Rewards for Schools page for complete information.

           


             

             

            CODES

           

          Where can I find My Coke Rewards Codes? 

          There are lots of ways to refresh…and reward yourself. Most Coca-Cola brands are participating now – Coke®,Diet Coke®,Coca-Cola Life™, 

          Coca-Cola Zero,Sprite®, Fanta®, DASANI®, POWERADE®, Minute Maid®, Pibb®, Fresca®, Barq's®, Mello Yello, Seagram's, FUZE® and TaB®. See all participating brands. On 20-ounce, 1L and 2L bottles, the code is under the cap. On Fridgepacks, it’s inside the tear-off flap. On shrink-wrapped cases, it’s inside the shrink wrap on the bottom of the carton. Not all of our packages have codes, so look for the My Coke Rewards logo before your buy just to be sure.

           

          How can I use a 14-digit code to participate in My Coke Rewards?

          You can use a code found on participating product packaging in one of two ways. Each code can only be used one time.

          –      You can use a code to earn and accrue points. Codes have various point values, depending on the type of product packaging on it was printed. For example, a fridge pack code is worth 10 points, while a code on a 20 oz. bottle is worth 3 points. Points can be redeemed for rewards or to enter sweepstakes in our catalog or donated to the My Coke Rewards Schools program or to another participating non-profit.

          –      You can use a code to participate in select Activities. When a code is used for entry, the points associated with the redeemed code will NOT be credited to your account balance, and does not count towards your weekly point limit. 

           

          How do I enter Codes to earn points? 

          There are several ways to enter codes to get points. First, make sure to log in at mycokerewards.com. From there, enter your codes:

          –      On the Code Entry page

          –      “Enter codes for points” box on the header of every page

          –      Using your smartphone on the My Coke Rewards Mobile site on the Code Entry page

           

          How do I enter Codes to participate in an Activity?

          If an Activity offers code entry as a method of entry, there will be a code entry bar presented with that Activity with specific directions.

           

          If I use a Code to participate in an Activity, will it count towards my weekly 75 point limit?

          No.

           

          Help! I have a code that I can't read – what now? 

          Please make sure you are using a code that has not been entered previously. Please contact Consumer Care if you are still unable to enter your code.  In case you experience code entry difficulties for up to two codes, please leverage Chip to assist.  However, for issues with 3 or more codes, please mail in your code(s) to the following address for further investigation:

           

                  The Coca-Cola Company 

                  P.O. Box 1734

                  Atlanta, GA 30301

           

          Can I enter more than one code at a time? 

          Not at this time.

           

          Why did My Coke Rewards change from 12 digit codes to 14 digit codes? 

          Due to the popularity of our program, we’ve made the transition from 12 digit codes to 14 digit codes, to ensure we have a steady supply of codes for you, our loyal members. Please note that 12 digit codes are ineligible effective 8/1/2014.

           

          What is a promotional code? 

          Promotional codes (or “promo” codes) are limited-time codes that do not appear on product that are used to redeem special offers. They can contain words, numbers, letters or even UPC codes from some of our partners. Some offers ask you to enter both a My Coke Rewards code and a promotional code to qualify. You can enter either type of code in the “Enter your code” box in the header or on the code entry page.

           

          What is a prize claim code?

          Prize claim codes are codes that give consumers access to specific items in a catalogue.

           

          What is a 0-point code?

          0-point codes are used to enter Activities. When you enter a 0-point code, you will receive a message that the code is ineligible for points, and will be directed to the Interests page to participate in an Activity. 

           


             

             

            ACTIVITIES

           

          • What are Activities?

          Activities are fun ways to participate which may award prizes. Activities may include, but are not limited to, contests, sweepstakes, instant win promotions, challenges, and other actions integrating social media.  Navigate our homepage, brand pages, and Interest pages to find Activities made for you. New Activities are launched regularly, so make sure to stay tuned!

           

          • How do I know that I successfully completed an Activity?

          Visit the Activity History section of your “Profile” to view all Activities you have participated in. 

           


           

           

          STATUS

          • Why is status no longer offered on My Coke Rewards?  

          We are removing Status and opening up the more robust rewards catalog for all members.   Status removal from My Coke Rewards will be effective as of June 16, 2016.          

             

             

            POINTS

             


          • How do I earn Points?

          Points are still earned by entering codes found on participating Coca-Cola products in the “ENTER CODES FOR POINTS” box in the header or on the Code Entry landing page. Note, however, if you enter a code to unlock access to an Activity, you will not earn points. Simply log-in to your account then enter the 14-digit code. Keep in mind there is a 75 point-per-week limit. The system refreshes each Monday at 12 A.M. 

           

          • How do I know how many points I have? 

          Once you’re logged in, you can find your total point balance in the upper right corner of the navigation bar. The Points History tab on your Profile only reflects points credited or debited on or after January 23, 2015. 

           

          • Is there a limit to the number of points I can earn? 

          To ensure the continued sustainability of the program, the weekly limit was updated to 75 points effective 1/20/2015. That point limit does not include Bonus Points. You can track how many points you’ve earned every week in the Points History section of your “Profile”. Once you’ve hit your weekly limit, come back next week and enter more codes!

           

          • Do points expire?

          My Coke Rewards points expire after 90 days of account inactivity. We define "inactivity" as not entering a code or spending points. To help you maintain your point balance, we send email notifications when your points are close to expiration. This will remind you to log-on and enter new codes or redeem points to keep your account active. You can also find your points expiration date in your “Profile” under Points History.  If your points have expired within the last six months, we’ll be happy to reinstate your point balance on a one-time basis as a gesture of goodwill.

           

          • Can points be reinstated?
          Chip is able to reinstate up to 10,000 points.  If you have expired points higher than this amount please contact consumer care for assistance.   
           
          • What will I get for my points?

          Members can redeem their points at any time for items available within the catalog on mycokerewards.com. You can also use points to enter sweepstakes.

           

          • How can I earn Bonus Points?

          You can earn Bonus Points per the following:

          –      By participating in special, limited-time promotions where indicated.

          Please note that Bonus Points do not count towards your weekly 75 point limit like the product codes do. However, like regular points, they expire after 90 days of inactivity. We define "inactivity" as not entering a code or spending points.

           

          •  How do I redeem my points for rewards?

          You can easily redeem your points for rewards by selecting the desired item within the catalog and following the redemption flow presented on-screen. You can always view your rewards redemption history in your “Profile” under Rewards History.

           

          • Can I use a code to participate in an Activity if I've already reached my weekly point limit?

          If you've already reached your weekly limit of 75 points, you can still use a code to participate in Activities enabled with code entry including challenges, sweepstakes and instant win promotions.

            

          • What is the definition of points?

          Points are used to redeem rewards in the catalogs. You earn points by entering codes from participating brands

           

          • I used a product code to enter an Activity. Why were the points associated with the code not added to my point balance?

          All codes are valid only once and can either be used (1) to accrue points or (2) to enter an Activity, when specified.

          If an Activity offers or requires code entry to participate, all points associated with that code count towards your payment for entry, rather than points. The points associated with the redeemed code will not be added to your account balance.

           


             

             

            REWARDS


          • What are rewards and how do I earn them?

          Rewards are items available to our members for their participation in the program. Some rewards are physical items that are shipped to your door, while others are digital rewards usually fulfilled with a unique code that you then take to one of our partners' sites. Make sure you read the details carefully before you spend your points to be sure it's what you really want. Rewards can be earned by accruing points through code entry. Points can be redeemed at any time for rewards in the My Coke Rewards catalog.

           

          • Can I exchange or return a reward?

          Sorry, all rewards issued are final. Once a reward has been redeemed, we are unable to offer refunds or exchanges. Similarly, if you do not redeem within the required time frame, the reward will no longer be available.

           

          • The item I want is out of stock – are you going to be getting more of them? 

          Maybe! We do restock some items and add new items to the catalogs. Please check back, and make sure to join our mailing list and follow our social channels for updates.

           

          • Is Shipping included? 

          The majority of physical rewards that are shipped to your door have free shipping. Look for the icon that says “Free Delivery” on the reward detail page to know if shipping is included. Make sure you read the details on each reward carefully before you spend your points to be sure what you are getting and if there are additional costs.

           

          • How can I check on my Reward Status? 

          You can check the status of your rewards any time. Log in to mycokerewards.com and visit the Rewards History section of your “Profile”. Once the Status shows "Fulfilled," your reward has been packaged and is ready to ship!

           

          • I ordered a Reward, but still haven’t received it. Who do I talk to? 

          Most rewards ship within 2-4 weeks, but some may take longer. Coca-Cola coupons typically take 5-6 weeks, DVD orders may take 6-8 weeks and magazine subscriptions usually take up to 8-10 weeks to complete processing and fulfillment. After ordering a reward you'll be provided with the estimated shipping time.

           

          • What do I do if there is a problem with my Reward? 

          If the reward is a digital code:

          Your code should appear automatically after redeeming the reward. An email will also be sent to your registered address providing the code as well.

          Note: If you have changed your email address since creating your Account, please be sure to update it prior to redeeming.

          –      When will I receive my reward?

          •       Digital codes should appear automatically after redemption. An email will also be sent to your registered address providing the code as well.

          –      If you received an invalid message

          •       To ensure the code is entered correctly we suggest copying and pasting your code to ensure it is entered correctly. Please make sure there are no spaces at the end of the code.

          –      If you did not receive your digital code/coupon:

          •       First, please check the status of your reward in the Rewards History section of your “Profile”. If you did not receive your confirmation email containing your digital code/coupon, please make sure to check your spam/junk mail folders. If you still have not received the email, please contact Consumer Care.  

          If the reward is a physical reward:

          –      First, please check the status of your reward in the Rewards History section of your “Profile”. Physical rewards may take 4 – 10 weeks for arrival. If you still have not received your reward, please contact Consumer Care


             

             

            SWEEPSTAKES AND INSTANT WINS


          • What are My Coke Rewards Sweepstakes? 

          With just a few points, you could win big. Enter for a chance to win a sweepstakes by spending a small number of points, usually 3 to 6. There are a variety of sweepstakes to choose from, so keep checking back. You can use up to 100 entries per day. The odds depend on how many other entries are made, so we can’t really figure that out until the contest is closed and all the entries are in. We’ve always got a bunch of sweepstakes going on, so please see what’s there and make sure you read the Official Rules for the sweepstakes before you spend your points.

           

          • How do I find a Sweepstakes? 

          You can find sweepstakes in the Rewards Catalog under the Category drop-down menu or click here to browse.

           

          • How many Sweepstakes can I enter per day? 

          As long as you have the points to spend, you can enter up to 100 times per day. You can use all 100 entries for one sweepstakes or spread your 100 entries across different sweepstakes.

           

          • How many Instant Wins can I enter per day?

          You can enter up to 5 times per day.

           

          • What happens when a Sweepstakes ends? 

          Once the entry period for a sweepstakes ends, the administrator collects the entries and selects a potential winner. Once the winner provides the necessary information and is verified, the prize(s) will be awarded. To learn more, be sure to check out the rules, entry and drawing dates and other details.

           

          • How will I know if I've won? 

          If you are selected as a potential winner you will be contacted by email, phone and /or regular mail by our administrator, Hello World. Some prizes require affidavits to be filled out and returned within a certain period of time, so please read and follow all instructions you receive very carefully.

           


             

             

            OFFERS & PROMOTIONS


          • Can you tell me if there will be a Double Points day anytime soon? 

          We'll be offering our members many ways to earn a little something extra. However, because our programs change often, it is hard for us to speculate on the timing or specifics of future bonus offers. Our website is updated frequently, so check back often. Also, be sure to check your email and follow us on our MCR Facebook, Twitter, and Instagram channels, for upcoming promotions. Thanks for drinking!

           

          • What are Limited-Time Rewards? 

          Limited Time Rewards are rewards that are only available in our catalog for a short time period. Our catalog is always changing and we encourage you to check in on a regular basis to see what’s new and available for a limited time or sign up for our email newsletters here to be the first to know about new program features.

           


             

             

            SOCIAL MEDIA

             

          • What social channels is My Coke Rewards on? 

          My Coke Rewards is active on Facebook, Twitter, and Instagram. Check out our pages and enjoy the benefits of staying connected. Follow us to be the first to find out about new Challenges, Rewards and Sweeps, and get valuable tips from other members. Our social channels are also a fun way to discover member content. View rewards, sweepstakes experiences, and how members participate in Activities. Share your My Coke Rewards story with us and you might see yourself up on our pages!

          –      MCR Facebook

          –      MCR Twitter

          –      MCR Instagram

           

          • What are the rules for posting to My Coke Rewards social channels?

          We encourage you to share comments, photos, videos, and links on our Facebook, Twitter, and Instagram channels. However, we will review all comments and will remove any that are inappropriate or offensive. Please see our complete  House Rules.

           

          • Will My Coke Rewards post my pictures to its social channels?

          We regularly look for creative content to re-post to our social channels to showcase cool ways that members participate in MCR. We will never post your content without directly contacting you for permission first. Some Activities request users to share photos. Please see the particular rules of that Activity regarding image libraries.

           

          • Why should I link my social networks when I register?

          Please know that we are publishing content that is share-worthy amongst your social networks.  Also, we may need your social network account for certain contests or promotions. 

           

          • How do I link my social networks?

          1.    When registering, click “Connect with Facebook” and/or “Connect with Twitter” and/or “Connect with Instagram”.

          2.    Enter your log in for that particular social channel and “Authorize” MCR.

          3.    Voilà your social account is connected to MCR!

          If you are already registered, please go to the Social Networks tab in your “Profile” and click “Connect”.

           

          • Please note that you CANNOT sign in via Facebook/Twitter until you have connected your social accounts inside of your profile.

          If you are experiencing trouble registering or logging in to your Twitter account, please visit Twitter’s Help Center for support.

           

          • How do I unlink my social accounts?

          Please go to the Social Networks tab in your “Profile” and click “Disconnect”.

           

          • Why don't I see my entry/submission posted among the others?

          Members may or may not see their entries posted online. The site will display a feed of the latest (or most compelling) user-generated content. Unfortunately, these feeds are not real-time because submissions must first be moderated to ensure they do not contain offensive language, content, etc. 

          Please note that if you participate in an Activity, My Coke Rewards will not be able to detect your content unless the social media account used to participate is public.  

           

          • How do I request my entry/submission be removed from My Coke Rewards?

          Please contact Consumer Care if you would like your social content removed. Please allow 48 hours for processing.

          Please note that if you participate in a social Activity, My Coke Rewards will not be able to detect your content unless the social media account used to participate is public.

           


             

             

            MY ACCOUNT


          • How do I update my Account information? 

          After you log in, click your username in the top right corner to access your profile.

           

          • I have a new email address. How can I change it on My Coke Rewards?

          Sign in with the email address or social account you used to create your account, and go to your profile. When you click the "Change Email" button, we will send an email to your existing email address containing a secure link that enables you to enter your new address. If you do not receive an email from us, check that you entered your email address correctly and that the email wasn’t sent to your Junk Mail folder. If the email with which you registered is not currently valid and active, please contact Consumer Care. 

           

          • How can I manage my email preferences? 

          The My Coke Rewards website will offer you the opportunity to subscribe to email notices from Coca-Cola and some of our partners during the registration process and at various other times. If you wish to be removed from a list later, simply follow the instructions at the bottom of the email to unsubscribe. Please note that we will send certain account or program management information such as point-expiration notices, Reward/prize confirmation emails, etc.) to all users regardless of subscription preferences, because there are some things that you just have to know!

           

          • I don't remember my password – how do I get it sent to me? 

          For security reasons, we won’t send you your password via email, but click on the Forgot Password link, enter your email address and we will send you an email containing a secure link where you can enter and confirm a new password. Please be sure that the email with which you registered is valid and active. If you do not receive an email from us, check that you entered your email address correctly and that the email wasn’t sent to your Junk Mail folder.

           

          • What does it mean that my email address has been recognized by another Coca-Cola Company website? 

          This means you have another account set up with that email address, at another Coca-Cola Company website, such as mycoke.com. If you can’t remember your password, just click Forgot Password and follow the instructions. You will have to have access to your email account to register.

           

          • What is Facebook Connect? 

          If you have previously connected your Facebook account to MCR, you can sign into My Coke Rewards with your Facebook User ID and Password (one less password to remember). Click on the Facebook logo on the “Sign In” page.

           


             

             

            IT'S TECHNICAL


          • Why is the site appearing or acting strangely? It’s just not the same as I’m accustomed to. 

          Many site display issues are resolved by clearing your browser’s history (also called your browser’s cache). Sometimes, old data is stored there that conflicts with new data, thus causing inconsistencies. We’ve worked hard to prevent these issues but it can happen. Under your browser’s Tools menu (or Tools/Options sub-menu), there will be a specific option to clear your cache, after selecting this option, please close your browser down completely to restart it, and then go to mycokerewards.com.

           

          • What web browsers do I need to use this site?

          The My Coke Rewards Site supports the following web browsers:

          For Windows:  Firefox 19+, Internet Explorer 10+, and Chrome 46+. 

          For Mac: Safari 9.0.1+, Firefox 19+, Internet Explorer 10+, and Chrome 47+.

           

          • What version of Flash do I need to use this site? 

          We recommend Flash Player 9 and above.

           

          • I'm getting an error message when I log into my account; what should I do? 

          Please ensure that you are using your existing My Coke Rewards email and password to log in. Also, try using a different web browser and clearing your cache and cookies. 

           


             

             

            MY COKE REWARDS MOBILE


          • Can I enter codes with my Mobile Phone? 

          YES!  You can enter product codes from your mobile phone by either:

          1) On the MyCokeRewards.com Site using your smartphone

          2) Text the product code to “COKE” (2653) from a mobile phone number that has been linked to your MCR Account.  Important: If you text in your product code using an unlinked phone, you must link your mobile number to your Account within 72 hours of texting the codes or forfeit the codes and associated points.  Please see below on how to link your MCR Account to your phone.  Message and data rates may apply.

           
          • How do I link my mobile phone number to my MCR Account?

          Simply text the word “LINK” to “COKE” (2653) to link your mobile phone to your MCR Account.  Once your text is received, Coke will reply via text with a unique hyperlink.  Click the hyperlink and follow the instructions to complete the linking process.  Message and data rates may apply.

           

          • How will I know if my mobile number has been successfully linked to my MCR Account?

          When you have completed linking your phone number to your MCR Account, you will receive a confirmation text from “COKE” (2653).  This confirmation will also provide instructions on how to opt in to additional MCR text communications if you chose.  Message and data rates may apply.

           

          • Can I check my MCR Account balance with my mobile phone? 

          Yes, you can check your MCR Account balance from your mobile phone by either:

          1) Logging into the MyCokeRewards.com using your smartphone

          2) Texting “BAL” to “COKE” (2653) from a linked mobile number. 

          Message and data rates may apply.

           

          • Can I spend my points with my mobile phone? 

          Yes, you can redeem points in the catalog by logging into MyCokeRewards.com from your mobile phone.

           

          • Can I unlink my phone number if I no longer wish to enter by product codes via SMS?

          Yes.  If you no longer wish to enter codes via SMS, you can text “UNLINK” to “COKE” (2653) to unlink your mobile number from your MCR account.  Message and data rates may apply.

           

          •  Can I get alerts on my mobile phone? 

          Yes, you can receive SMS alerts on your mobile phone by texting “YES” to “COKE” (2653) from your linked mobile number. Message and data rates may apply.

           

          • I no longer wish to receive offers and notifications on my mobile phone.  How do I unsubscribe?

          Please text “STOP” to “COKE” (2653) to unsubscribe from future offers and notifications.  You may also text the words “END”, “CANCEL”, “UNSUBSCRIBE”, “STOP ALL”, and “QUIT” to opt out of communications.  Message and data rates may apply.

           

          • Quick Guide to mobile text commands:

          What you are looking to do

          Text Command to Use*

          (send from your mobile phone to “COKE” or 2653)

             

          Link your mobile number to your MCR Account

          LINK

          You will then receive a response via text.  Follow the instructions in the reply to complete linkage. 

          Important:  If you texted codes in to “COKE” (2653) from an unlinked phone, you must follow the prompts to link your phone within 72 hours or forfeit any codes and associated points.

             

          Unlink your mobile number from your MCR Account

          UNLINK

             

          Check your points balance

          BAL

             

          Ask for assistance

          HELP

          Or call our toll free number 866-674-2653, Monday through Friday, between 9:00 AM and 7:00 PM ET.

             

          Unsubscribe from mobile offers and notifications

          All of the following will work:

          • STOP
          • END
          • CANCEL
          • UNSUBSCRIBE
          • STOP ALL
          • QUIT

           

          Supported carriers: AT&T, T-Mobile®, Verizon Wireless, Sprint, Nextel, Boost, ALLTEL, Cincinnati Bell, U.S. Cellular®, Virgin Mobile, and Cellular South. 

          *Message and data rates may apply.

           

           

             

             

            CONSUMER CARE


          • How can I contact My Coke Rewards? 

          We’ve done our best to give you as much information as possible in these FAQs. If you are unable to find your answer within the FAQ section, please use CHIP as a self-service alternative for getting assistance with something that may not be covered in the FAQs. If you still need assistance, you may reach us by using any of the methods on the Consumer Care page. We'll get back to you as quickly as we can. Thanks for stopping by!