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Frequently Asked Questions
- Program Basics
- Rewards Catalog
- Rewards Status
- Sweepstakes & Instant Wins
- Offers & Promotions
- My Account
- It's Technical
- My Coke Rewards for Schools
- My Coke Rewards Mobile
- Consumer Care
My Coke Rewards is a fun way to reward yourself every time you enjoy a participating Coca-Cola product. Simply grab your favorite Coca-Cola beverages and get codes. Enter codes to get points. Then spend your points on something fun. It’s simple to reward yourself or others. We make it easy to find something you’ll like and even easier to pile up points to get it. We’ll even toss in a special perk here and there, just because you’re a member. So what are you waiting for? Register now.
Enjoying an ice-cold Coca-Cola product is the perfect first step. With your 14-digit product code in hand, it’s time to register and open your account. Click on register now on our homepage. We’ll take you through the steps and get some information from you, like email, date-of-birth, and address and we’ll give you some opportunities to stay in touch with us and be the first to hear about new programs and Bonus Points offers. Prefer to get text message updates instead of email? We can set that up for you. It’s your choice. We’ll show you how you can enter codes, other ways to earn points and all 6 ways to spend points in our Rewards Catalog. You can reward yourself with something fun, enter Sweepstakes and Instant Wins, Support a Good Cause, support education with My Coke Rewards for Schools. Check it all out and find out what rewards you.
My Coke Rewards is open only to legal residents of the 50 United States and the District of Columbia who are at least 13 years old. Rewards can only be delivered to U.S. street addresses. Sorry, we cannot ship to P.O. Boxes.
You’ve got lots of refreshing options. Most Coca-Cola brands are participating now – Coke®, Diet Coke®, Coca-Cola Zero™, Sprite®, Fanta®, DASANI®, POWERADE®, Minute Maid®, Pibb®, Fresca®, Barq's®, Mello Yello™, Seagram's, FUZE® and TaB®. Click here to see participating packages.
There are lots of ways to refresh…and reward yourself. Most Coca-Cola brands are participating now – Coke®, Diet Coke®, Coca-Cola Zero™, Sprite®, Fanta®, DASANI®, POWERADE®, Minute Maid®, Pibb®, Fresca®, Barq's®, Mello Yello™, Seagram's, FUZE® and TaB®. See participating packages. On 20-ounce, 1L and 2L bottles, the code is under the cap. On Fridgepacks, it’s inside the tear-off flap. On shrink-wrapped cases, it’s inside the shrink wrap on the bottom of the carton. Not all of our packages have codes, so look for the My Coke Rewards logo before your buy just to be sure.
The current phase of the program ends at 11:59 p.m. ET on December 31, 2014, and you can enter codes up through 11:59 p.m. ET November 30, 2014. We started this up back in early 2006, so we’ve been doing this for a while. We have to take it year by year; the program has been extended in the past, but that does not necessarily mean it will happen again. In years past, extensions have been communicated near the end of the year, so please read the full Terms and Conditions and keep an eye on these dates. Codes can be entered through November 30, 2014; points can be spent through December 31, 2014.
Check out the new rules from January 1, 2014 for complete details and dates.
Yes, we are active on Facebook (and so are our members). Check it out and enjoy the benefits of staying connected. Be the first to find out about new Rewards and Sweeps and get valuable tips from other members.
Yes, we have a Twitter account. Check it out and follow us to enjoy the benefits of staying connected. Be the first to find out about new Rewards, Sweeps and more.
There are a number of ways to check your balance. First, once you’re logged in to mycokerewards.com, you can find your point balance in the upper right corner of the navigation bar, on the My Account homepage or in the Points Tracker (which shows your progress towards the 100-point weekly limit). Second, you can check your point balance using My Coke Rewards Mobile. My Coke Rewards Mobile utilizes mobile web and requires a data plan with your carrier. Just go to www.mycokerewards.com on your web enabled phone to get started. Third, you can check your point balance via text message. Message and data charges may apply. Link your phone to your My Coke Rewards account by going to My Account and updating your Communication Preferences. Once your account is linked, text “BAL” to SMS short code 2653 and we’ll send you a text message with your balance. Fourth, you can sign up for Email or Mobile alerts (max 5 per month) and receive them in your inbox. Talk about convenient!
My Coke Rewards points expire after 90 days of account inactivity. We define inactivity as not entering a code or spending points. Want to keep your points? It’s easy. Simply enjoy a participating Coca-Cola product and enter a code before they expire. Or spend points. Points can be spent on a Reward, Sweepstakes, Instant Win or to Support a Good Cause. You’ll receive email messages notifying you that your points are close to expiring but check your Account History to see when you last entered a code to be sure. For more information, please see the Official My Coke Rewards Terms and Conditions.
There’s a weekly limit of 100 points. That point total does not include Bonus Points. You can track how many points you’ve earned every week in the Point Tracker drop-down under your point total in the upper right hand corner of the website. Once you’ve hit your weekly limit, come back next week and enter more codes!
Bonus Points are our way of saying thanks to our members. It's very important to read the details about each bonus program since they can work differently. These programs typically award Bonus Points in one of the following ways:
1.Bonus Points are awarded immediately
2.Bonus Points are awarded upon next log-in
3.Bonus Points are awarded within 24 hours
4.Bonus Points are awarded at end of a program
Check your member alerts, My Coke Rewards newsletter and www.mycokerewards.com to find out about upcoming programs and activities. Remember, Bonus Points don't count towards your weekly 100 point limit, but the product codes still do.
Thanks for asking. When you refer a friend and they sign up for My Coke Rewards and earn 50 points, you'll automatically receive 10 bonus points. It’s our way of saying thanks. The codes they enter must be from a purchased product – promotional codes do not count towards the 50 required points. If your friend is already participating, you can compare notes about the rewards you want...but you won't be eligible to receive points for referring them. Once you refer a friend, your friend has 14 days to register for a My Coke Rewards account and 90 days to earn those 50 points, so maybe you could buy them a Coke. As noted in our Terms and Conditions, you may only refer a person with whom you have an existing relationship.
Now comes the fun part. Spend your points on something fun and reward yourself. We offer you 6 ways in the Rewards Catalog.
• Rewards for you:
Get a little something to brighten your day. Search our catalog of items to find what you want. You can search by points, category, type partners and more. Or just look through everything at once. You may be asked to confirm your contact and address information; please make sure that’s all correct or somebody else may end up enjoying your rewards, and we don’t want that. Some rewards are physical items that are shipped to your door while others are digital rewards usually fulfilled with a unique code that you then take to one of our partners’ sites. Make sure you read the details carefully before you spend your points to be sure it’s what you really want.
With just a few points, you could win big. Enter for a chance to win a sweepstakes by spending a small amount of points, usually 3 to 6. There are a variety of sweepstakes to choose from, so keep checking back. You can use up to 50 entries per day. The odds depend on how many other entries are made, so we can’t really figure that out until the contest is closed and all the entries are in. We’ve always got a bunch of sweepstakes going on, so please see what’s there and make sure you read the Terms and Conditions for the sweepstakes before you spend your points.
• Instant Win:
Try your luck at winning on the spot. Instant wins are like spinning the big wheel. Spend a few points and find out RIGHT NOW if you won. There are a variety of instant wins to choose from, so keep checking back.
• Support a Good Cause:
Your points can make a difference. Use your points to make a contribution. When you donate your points, you can help a worthy cause.
• Donate points with My Coke Rewards for Schools:
Get your school signed up and donate your points to help your school get rewards just for schools - athletic equipment, art supplies and educational resources. Mobilize other members of your school community to pitch in and donate points too. We've got more information below.
My Coke Rewards no longer offers the MCRPointsPlus program. Any purchases made through the MCRPointsPlus program prior to July 24, 2012, have been fulfilled. For any questions, contact customer care at 866-674-2653.
There are lots of ways to refresh…and reward yourself. Most Coca-Cola brands are participating now – Coke®, Diet Coke®, Coca-Cola Zero™, Sprite®, Fanta®, DASANI®, POWERADE®, Minute Maid®, Pibb®, Fresca®, Barq's®, Mello Yello™, Seagram's, FUZE® and TaB®. On 20-ounce, 1L and 2L bottles, the code is under the cap. On Fridgepacks, it’s inside the tear-off flap. On shrink-wrapped cases, it’s inside the shrink wrap on the bottom of the carton. Not all of our packages have codes, so look for the My Coke Rewards logo before your buy just to be sure.
You’ve got lots of options:
- You can sign in to www.mycokerewards.com and enter them on our single code entry page.
- You can sign in to www.mycokerewards.com and enter them on our new multiple code entry page.
- You can enter codes in the top left “Enter your code” box on every page.
- You can enter them using your smartphone, on the My Coke Rewards Mobile site.
- You can conveniently enter codes on our Facebook page through the "Enter Codes" tab.
- Finally, you can text your codes to our SMS short code “2653” on your mobile phone (be sure to link your phone to your account).
The best way is to get code entry reminder emails or mobile alerts. Sign up now. They’re weekly prompts to enter your codes. They’re also great reminders to visit the site to check for Bonus Point opportunities and more.
Please make sure you are using a code that has not been entered previously.
You can text in codes to 2653. (Be sure to link your phone to your account.) Or you can enter them using your smartphone on the My Coke Rewards Mobile site. Message and data rates may apply.
Due to the popularity of our program, we’ve made the transition from 12 digit codes to 14 digit codes, to ensure we have a steady supply of codes for you, our loyal members. Please note that 12 digit codes will be ineligible effective 8/1/2014.
Promotional codes (or “promo” codes) are limited-time codes you need to redeem special offers. They can contain words, numbers, letters or even UPC codes from some of our partners. Some offers ask you to enter both a My Coke Rewards code and a promotional code to qualify. You can enter either type of code in the “Enter your code” box in the header or on the code entry page.
Now comes the fun part. Spend your points on something fun and reward yourself. We offer you 6 ways in the Rewards Catalog.
- Rewards for you:
Search our catalog of items to find what you want. You can search by points, category, type, brands and partners. Or just look through everything at once. You may be asked to confirm your contact and address information; please make sure that it is correct or someone else may end up enjoying your rewards, and we don’t want that. Some rewards are physical items that are shipped to your door while others are digital rewards usually fulfilled with a unique code that you then take to one of our partners’ sites. Make sure you read the details carefully before you spend your points to be sure it’s what you really want.
With just a few points, you could win big. Enter for a chance to win a sweepstakes by spending a small number of points, usually 1 to 6. There are a variety of sweepstakes to choose from, so keep checking back. For most sweepstakes, you can enter up to 50 times per day. The odds depend on how many other entries are made, so we can’t really figure that out until the contest is closed and all the entries are in. Please check the website periodically to see what sweepstakes are running and make sure you read the sweepstakes rules before you spend your points.
- Instant Win:
Try your luck at winning on the spot. Spend a few points and find out RIGHT NOW if you won. There are a variety of instant wins to choose from, so keep checking back.
- Support a Good Cause:
Your points can make a difference. Use your points to make a contribution. When you donate your points, you can help a worthy cause.
- Donate points with My Coke Rewards for Schools:
Donate your points to your favorite school. Mobilize other members of your school community to pitch in and see how much you can raise.
Please check back for your favorite items or new rewards.
The majority of physical rewards that are shipped to your door have free shipping. Look for the icon that says “Free Delivery” on the reward detail page to know if shipping is included. Make sure you read the details on each reward carefully before you spend your points to be sure what you are getting.
Limited Time Rewards are rewards that are only available in our catalog for a short time period. Our catalog is always changing and we encourage you to check in on a regular basis to see what’s new and available for a limited time or sign up for our email newsletters here to be the first to know about our new rewards.
You can check the status of your rewards any time. Log in to mycokerewards.com and choose "My Account." Your reward status will be displayed in the "Where's My...?" box. Once the status shows "Fulfilled," your reward has been packaged and ready to ship!
Most rewards usually ship within 2-4 weeks, but some may take longer. Coca-Cola coupons typically take 5-6 weeks, DVD orders may take 6-8 weeks and magazine subscriptions usually take up to 8-10 weeks to complete processing and fulfillment. After ordering a reward you'll be provided with the estimated shipping time.
- If the reward is a digital code:
- If you received an invalid message
- To ensure the code is entered correctly we suggest copying and pasting your code to ensure it is entered correctly. Please make sure there are no spaces at the end of the code.
- If you did not receive your code:
- Your code will appear automatically after redeeming the reward. An email will also be sent to the email address you have listed on MCR providing the code as well.
- If you never received your coupon (World of Coke, etc)
- You may log into your MCR account click on My Account in the upper part of the screen. Next, select "Where's my…?" in the item status, shipping info and redemption history section of your Account History. Select the month and year the reward was redeemed. Find your reward in the list provided on the page and select "View Details."
- When will I receive my reward?
- It may take 4 – 10 weeks for a reward to arrive to the address you provided.
- If the reward is a physical reward:
- You can contact us using the contact us form and we’ll get back to you as quickly as we can. You can also call us toll free, between 9:00 AM and 7:00 PM ET, Monday through Friday, at 1-866-674-2653.
- Check your email – be sure to check spam folders and deleted items folders. It was sent to the email address associated with your My Coke Rewards® Account.
- For security reasons, some codes will only be delivered to you via email and only to the email address associated with your Account. If you have changed your email address since creating your Account, please be sure to update it prior to redeeming. You can update your account by clicking here. Limit: 1 Account per person.
Sweepstakes & Instant Wins
With just a few points, you could win big. Enter for a chance to win a sweepstakes by spending a small amount of points, usually 3 to 6. There are a variety of sweepstakes to choose from, so keep checking back. You can use up to 100 entries per day. The odds depend on how many other entries are made, so we can’t really figure that out until the contest is closed and all the entries are in. We’ve always got a bunch of sweepstakes going on, so please see what’s there and make sure you read the Terms and Conditions for the sweepstakes before you spend your points.
You can find sweepstakes in the 6 Ways to Spend section on the homepage, by selecting Sweepstakes in the Rewards Catalog dropdown menu or click here to browse.
As long as you have the points to spend, you can enter up to 50 times per day. You can use all 50 entries for one sweepstakes or spread your 50 entries across different sweepstakes.
Once the entry period for a sweepstakes ends, the administrator collects the entries and selects a potential winner. Once the winner provides the necessary information and is verified, the prize(s) will be awarded. To learn more, be sure to check out the rules, entry and drawing dates and other details.
If you are selected as a potential winner you will be contacted by email, phone and /or regular mail by our administrator, ePrize. Some prizes require affidavits to be filled out and returned within a certain period of time, so please read and follow all instructions you receive very carefully.
Offers & Promotions
We'll be offering our members many ways to earn a little something extra. However, because our programs change often, it is hard for us to speculate on the timing or specifics of future bonus offers. Our website is updated frequently, so check back often. Also, be sure to check your member alerts and newsletters for upcoming programs and activities. Thanks for drinking!
My Coke Rewards always has Special Offers and Promotions going on and who doesn’t like something special? Based on the program offers and promotions running at the time, an offer, reward or information might become available to you when you have participated in a particular program or just because you are you. There are two types of special offers: Hot Offers and Hand-Picked Offers. For more detail on these two types of special offers see below. Looking for Special Offers? Check out the Offers & Promotions section, just for members.
Hot Offers are special offers that are only available for one session, so make sure to take advantage of them right away, otherwise they will be gone forever.
Hand-Picked Offers are made available to you for a limited time. Check out the details on each particular Hand-Picked offer to learn more details.
Limited Time Rewards are rewards that are only available in our catalog for a short time period. Our catalog is always changing and we encourage you to check in on a regular basis to see what’s new and available for a limited time or sign up for our email newsletters here to be the first to know about new program features.
5/5/2014 – 7/13/2014
From 5/5/14 through 7/13/14 Coca-Cola will conduct the “2014 Coke Soccer Experience” which will allow My Coke Rewards members to give a soccer ball to a school of their choice by entering any Coca-Cola®, Diet Coke® or Coke Zero™ MCR code at www.coke.com/soccer. The program will continue until the supply of soccer balls is exhausted and balls will be shipped to participating schools after the conclusion of the program. Schools must be registered for the MCR for Schools program by 7/13/14 in order to be eligible to receive any soccer balls. While the 2014 Coke Soccer Experience is not an MCR for Schools promotion, all schools registered in the MCR for Schools program are eligible to participate. In addition to the chance to give a soccer ball to a local school, members will also get a free entry to the Coke Soccer Instant Win game and access to a download of the Coca-Cola song for the 2014 FIFA World Cup™ campaign. A participating My Coke Rewards code must be entered at www.coke.com/soccer to claim the ball donation bonus offer, but the Instant Win entry and song download bonus offers will be offered for participating code entry anywhere on the My Coke Rewards website. While there is no limit to the number of balls a school can receive, each consumer can give only one soccer ball during the lifetime of the promotion. Consumers can get up to 5 free instant win entries per day and there is no limit to the number of song downloads. All bonus offers must be used in the same login session or they will expire.
Any Coca-Cola®, Diet Coke™ or Coke Zero™ MCR product
All MCR members are eligible for this promotion.
What is the “Rewards Board: Back 2 School Edition” promotion?
The “Rewards Board: Back 2 School Edition” promotion is the featured My Coke Rewards August program and offers a variety of back-to-school themed sweepstake prizing. From 8/1/14-8/31/14, each time you enter a code from a zero-calorie, multi-can package, you will receive your normal MCR points, plus a complimentary sweeps entry into the “Rewards Board: Back 2 School Edition” promotion. After playing six times, you will earn 20 Bonus Points. See official rules for complete sweepstakes details.
How does the “Rewards Board: Back 2 School Edition” promotion work?
• Sign in to My Coke Rewards and enter a code from any participating, zero-calorie, multi-can package. You will earn your MCR points and receive one (1) complimentary entry (a Bonus Entry) into one (1) of the featured sweepstakes on the game board.
• Once a valid code is entered, you can redeem your complimentary sweeps play by selecting the related “Special Offer” link, then “Get It”.
• Your game board will be saved with your activity history. The sweepstakes you’ve entered will be denoted with a checkmark and a counter will show how close you are to earning the 20 Bonus Points.
• To earn the Bonus Points you only need to play six times – you can enter each of the six sweepstakes once or one or more of the sweepstakes multiple times for a total of six entries.
• If you are a sweepstakes winner, you will be notified on or about September, 12, 2014. This notice will include information about when you will receive your prize.
• Bonus Points will be deposited into eligible members’ accounts. You are only eligible to receive Bonus Points once in this promotion.
What are the dates of the promotion?
The promotion runs August 1 – August 31, 2014.
What product codes can I enter to participate?
For a chance to win in the “Rewards Board: Back 2 School Edition” promotion, enter a code from any My Coke Rewards participating, zero-calorie, multi-can package.
What are the Rewards Board promotion sweepstakes prizes?
• $500 VISA® Gift Card
• Samsung GALAXY Camera
• $500 Amazon E-Gift Card
• $500 Gas Card
• Microsoft Surface 2 Tablet
• Dell Inspiron 17-3721 Laptop
Is there a maximum number of times I can enter?
A member may enter each of featured sweepstakes a maximum of 10 times. The 20 Bonus Points will only be awarded one time per eligible member. Members must use six (6) complimentary sweeps entries on the game board in order to trigger the 20 Bonus Points.
I’m not a member. Can I still play?
You need to be a member to play the Rewards Board game. It’s simple to sign up and costs nothing. Give it a try for your chance to win amazing prizes just for entering codes.
After you log in, click My Account in the top navigation bar to access your profile and update your account information.
Yes. Sign in using the email address you registered with. Once you are signed in, click on My Account and then the Edit button next to Account Information to update your email address along with any other account information. To protect your privacy, you will need to enter a security code listed below the email entry box. From this point forward, you will be able to sign in with your new email address.
The My Coke Rewards website will offer you the opportunity to subscribe to email notices from Coca-Cola and some of our partners during the registration process and at various other times. If you wish to be removed from a list later, simply follow the instructions at the bottom of the email to unsubscribe. Please note that we may send certain account or program management information (point-expiration notices, Reward/prize confirmation emails, etc.) to all users regardless of subscription preferences, because there are some things that you just have to know!
For security reasons, we won’t send you your password via email, but click on the Forgot Password link, enter your email address and we will send you an email containing a secure link where you can enter and confirm a new password. Please be sure that the email with which you registered is valid and active. If you do not receive an email from us, check that you entered your email address correctly and that the email wasn’t sent to your Junk Mail folder.
This means you have another account set up with that email address, at another Coca-Cola Company website, such as mycoke.com. If you can’t remember your password, just click Forgot Password and follow the instructions. You will have to have access to you email account to register.
You can sign into My Coke Rewards with your Facebook User ID and Password (one less password to remember). Click on the Facebook Connect logo and follow the instructions to connect your accounts.
It’s easy to reconnect your accounts. Click on the Facebook logo and follow the instructions. If you removed your Facebook data from all Coca-Cola sites, you will need to go back and reconnect each site.
I originally registered using Facebook Connect, but have now disabled it. How do I sign in to My Coke Rewards?
You’ll need to set a separate My Coke Rewards password. Select the Forgot Password link in the Header and follow the instructions.
Many site display issues are resolved by clearing your browser’s history (also called your browser’s cache). Sometimes, old data is stored there that conflicts with new data, thus causing inconsistencies. We’ve worked hard to prevent these issues but it can happen. Under your browser’s Tools menu (or Tools/Options sub-menu), there will be a specific option to clear your cache, after selecting this option, please close your browser down completely to restart it, and then go to mycokerewards.com.
The My Coke Rewards site will perform best with IE7 or higher, Safari 5.1.10 or higher and Firefox 4 or higher. Chrome is not formally supported, but is 95% functional on the site.
We recommend Flash Player 9 and above.
First, confirm that you are using the correct email address and corresponding password. If you are still unable to access your account, then go to the direct sign-in page at https://www.mycokerewards.com/signin.do and try again.
Is sign-in secure if signing in from the header? I don’t see a lock saying it’s secure, nor is the page https.
Signing in from the header is indeed secure. Behind the scenes we securely transmit your user id and password. We also have the https sign-in page – https://www.mycokerewards.com/signin.do.
My Coke Rewards for Schools
The My Coke Rewards for Schools program enables your community to support all the ways kids play and make great things happen for your school. You can donate My Coke Rewards points to eligible accredited schools grades K-12, and help them get things like athletic equipment, classroom and art supplies, educational resources and more. Learn more.
Help put your school in play and make great things happen. Talk to your school principal, parent-teacher, group leader or faculty member and ask them to appoint a School Coordinator for your school – or even volunteer to be one. The School Coordinator is responsible for managing the school's account, encouraging community point donations, and redeeming rewards for the school. If you are authorized to be a School Coordinator, get your school registered today.
Only accredited K-12 schools in the U.S. are eligible to join. Make sure you have looked under the correct zip code or city for your school. If you are still unable to find your school and believe that it should be eligible to participate, please contact us and provide the exact name and address of your school. We will verify the school information and request that your school be added to the database. Our database is updated quarterly, so in some cases it could take up to 90 days to add a new school.
My Coke Rewards Mobile
Of course you can. You can either use the My Coke Rewards Mobile Site with your smartphone. Or you can text in your codes on-the-go by linking your phone to your account. Then simply text a My Coke Rewards code to 2653 for adding points to your account.
Oh, yeah. You can either use the My Coke Rewards Mobile Site with your smartphone. Or text on-the-go by linking your phone to your account. Simply texting “BAL” to 2653 to receive your point balance.
Make sure your phone is with you and on, and make sure that you can receive text messages. From the My Account page, go down to the Communication Preferences section where it says “Mobile Phone #.” If it says “Not Enrolled,” click on “Edit” and type in your mobile number. Note: You will not be able to opt in for mobile messages until you have completed the process, so ignore that for now. We will send you a text message, and you just need to reply to that with the message “LINK.” That’s it. Now your phone is linked and any codes entered by SMS will automatically be credited to your account, just like magic. If you decide to unlink that phone or link a different number (only one phone number can be linked at a time), go back to the Communication Preferences and take care of business.
Yes, you can redeem points in the catalog from your mobile phone.
Yes, you can received SMS alerts on your mobile phone. Message and data rates may apply.
We’d love to hear from you. We’ve done our best to give you as much information as possible in these FAQs. If you do not see the answer to your question on this page you can reach us by using any of the methods on the Consumer Care page. We'll get back to you as quickly as we can. Thanks for stopping by!